Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, postal address, and government-issued identification when required.
• Demographic Information: Age, gender, income range, and housing preferences to better serve your needs.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
• Financial Information: Payment details and transaction history when you make payments to us.
• Communication Data: Records of your correspondence with us, including emails, call recordings, and meeting notes.

How We Use Your Information

We use your personal information for the following purposes:

• To provide information about the Sun Valley project and respond to your inquiries
• To process bookings, reservations, and property transactions
• To improve our website, services, and customer experience
• To send marketing communications with your consent
• To comply with legal and regulatory requirements including RERA
• To prevent fraud and ensure the security of our systems

Legal Basis for Processing

We process your personal information based on:

• Your explicit consent when you provide us with your details
• The necessity to fulfill contractual obligations
• Our legitimate business interests, balanced with your rights
• Legal and compliance requirements under Indian law

Data Sharing and Disclosure

We may share your information with:

• Authorized sales partners and real estate agents involved in the Sun Valley project
• Service providers including IT support, marketing agencies, and payment processors
• Legal and regulatory authorities when required by law
• Financial institutions for payment processing and verification

We ensure all third parties respect the security of your data and treat it in accordance with the law.

Data Security Measures

We implement appropriate technical and organizational measures including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection best practices

Your Data Protection Rights

Under applicable laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another organization
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver targeted advertisements (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the bottom of this page indicates when revisions were made. We encourage you to review this policy regularly.